Innovative solutions for customer journey and flow management to free your visitors from waiting.
Serving a wide range of industries (public sector, health, retail, banking, education, entertainment) for 40 years, we offer a powerful queue management and customer reception solution to guarantee a superior customer experience.
Make your queues digital
Our SaaS platform facilitates a seamless customer journey. Combine customization, automation and flexibility to allow your customers to wait when, where and how they want.
Multi function interactive kiosks
Thanks to our range of connected and digital kiosks, each visitor is informed about his journey, can choose his visiting channel and prepare his interview while reducing his waiting time.
Online appointment management
Our cloud-based solution is designed to support, facilitate and simplify visits for you and your customers : booking, registration, or cancelling appointments in one click.
Wide range of industries
Our solutions are successfully used in more than 50 countries with more than 20,000 facilities equipped.
Whether in public sector, health, retail, bank or universities, more than 500 millions of people worldwide use our queue management and reception solutions every year.
- E.Leclerc France
- BSIC Ivory Coast
- Hospital of Arcachon France
- Pau City Hall France
Technology one step ahead
We provide our customers and partners with sustainable and design solutions.
Because we have an open dialogue with our customers, we understand their needs and anticipate their expectations so that "tomorrow will be better than today".
Become an ESII partner
Increase your revenue and add value to the solutions your offer your customers.
Our strategic partnership program has been developed to allow you to access advanced technology in high-growth markets.
Customer-centric approach enthusiast?
ESII is a "Company with a mission" whose purpose is that "Time is Priceless. ESII innovates for a stress-free, customized and safe customer reception". Our mission is a true commitment to deliver real benefits to society through our everyday solutions and actions.Join ESII
- General news
Why manage the wait?
- General news
Video: ESII's offer of service