This ORION feature enables customers coming to store to collect orders, to check-in when they arrive and to receive updates while their order is prepared.
It’s important that the process is clear from start to finish. This includes order confirmation and concise instructions about where and how-to pick-up products.
Our online appointment-making module can also be connected to this solution: your customers can directly make an appointment online for picking up their purchases.
Thanks to this express pickup solution, you significantly cut waiting times for the purchase pickup and improve the customer experience.
Why choose Orion Picking, click & collect solution:
- Inform customers of their order status
- Don’t make your customers wait
- Organize purchases pickup
- Develop customer loyalty
- Increase productivity
- Monitor and optimize your business efficiency
Contact us to offer click & collect to your customers.
>> Benefits of our click & collect solution
- How it works?
- The customer arrives from the store and shows his receipt to an operator in the pickup area.
- The customer is informed during the order preparation.
- The customer receives a confirmation when his order is ready and precises information to where pick-up the order.
Facts & Figures about BOPIS
Download your brochure Orion Picking - BOPIS Solution
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