This ORION feature enables customers coming to store to collect orders, to check-in when they arrive and to receive updates while their order is prepared.
It’s important that the process is clear from start to finish. This includes order confirmation and concise instructions about where and how-to pick-up products.
Thanks to this express pickup solution, you significantly cut waiting times for the purchase pickup and improve the customer experience.
Why choose Orion Picking, click & collect solution:
- Inform customers of their order status
- Don’t make your customers wait
- Organize purchases pickup
- Develop customer loyalty
- Increase productivity
- Monitor and optimize your business efficiency
Contact us to offer click & collect to your customers.
>> Benefits of our click & collect solution
How it works?
- The customer arrives from the store and shows his receipt to an operator in the pickup area.
- The customer is informed during the order preparation.
- The customer receives a confirmation when his order is ready and precises information to where pick-up the order.
Facts & Figures about BOPIS
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Lapeyre France« Just on top of the counter, a screen informs the customers of the progress of their order, as well as… »
Just on top of the counter, a screen informs the customers of the progress of their order, as well as the time remaining before it is ready. It’s a handy, time-saving tool for letting customers know when to collect their order right at the moment that it’s ready