Orion Picking

Click & Collect solution

Express purchase pickup

Orion Picking is a BOPIS solution especially designed for managing purchase and "drive through" pickups.

click and collect esii
Used by:
  • leroy merlin logo retail

This ORION feature enables customers coming to store to collect orders, to check-in when they arrive and to receive updates while their order is prepared.

It’s important that the process is clear from start to finish. This includes order confirmation and concise instructions about where and how-to pick-up products.

Our online appointment-making module can also be connected to this solution: your customers can directly make an appointment online for picking up their purchases.

Thanks to this express pickup solution, you significantly cut waiting times for the purchase pickup and improve the customer experience.

Why choose Orion Picking, click & collect solution:

  • Inform customers of their order status
  • Don’t make your customers wait
  • Organize purchases pickup
  • Develop customer loyalty
  • Increase productivity
  • Monitor and optimize your business efficiency
Get started!

Contact us to offer click & collect to your customers.

>> Benefits of our click & collect solution

citizen journey
Management of purchase pickup from back to front office
Dynamic display of waiting times on the client side
click & collect solution in SaaS mode
Multi-location SaaS solution
  • How it works?
    • The customer arrives from the store and shows his receipt to an operator in the pickup area.
    • The customer is informed during the order preparation.
    • The customer receives a confirmation when his order is ready and precises information to where pick-up the order.

Facts & Figures about BOPIS

4 B€
of generated revenue for BOPIS
80%
of customer satisfied by the click and collect
54%
of customers want to collect without wait

Download your brochure Orion Picking - BOPIS Solution

Please fill out the form to download your brochure of Orion Picking, click & collect solution.

See our customers’ success stories

  • Lapeyre France
    « Just on top of the counter, a screen informs the customers of the progress of their order, as well as… »

Just on top of the counter, a screen informs the customers of the progress of their order, as well as the time remaining before it is ready. It’s a handy, time-saving tool for letting customers know when to collect their order right at the moment that it’s ready

Lapeyre France
Magazine LSA

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