Specifically designed for reception in pharmacies, ESII solutions decrease your customers' waiting times and speed-up check-out process.
240 pharmacies trust ESII all around the world to manage the patients reception.
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Reception: a factor of differentiation
More than ever the customer reception in pharmacy is a factor of differentiation to create loyalty, reassure and acquire new customers. We offer modern and innovative solutions to improve the reception in pharmacy, optimize the staff and generate cross selling.
+240 pharmacies equipped all around the world!
ESII offers solutions so you can welcome your customers in the best conditions while preserving the security of your employees.
Smart IoT queuing for the modern customer. Transform waiting lines into additional sales.
See our customers’ success stories
Bandel pharmacyFrance
« We had been waiting impatiently for this queue management system*, which corresponds with the concept we had in mind for… »
Valby pharmacyDenmark
« The system powered by ESII has primarily been incredibly reliable. It was also easy to use for our customers. An… »
Grande Pharmacie MontchaninoiseFrance
« Pharmacy employees are now more focused, they no longer have conflicts to manage. They can focus attention on customers, they… »
We had been waiting impatiently for this queue management system*, which corresponds with the concept we had in mind for our pharmacy.
This system frees up not only our patients but also our staff, which we had not anticipated. The staff is delighted as this allowed them to gain control of the queue unlike what we previously had in place from the start.
This system seems to be better than using standard tickets in reducing waiting time, and of course much more ‘’transparent’’ a technology.
*Weasy™ solution
The system powered by ESII has primarily been incredibly reliable. It was also easy to use for our customers.
An interesting side benefit of the solution is the greater efficiency that the pharmacy can now benefit from. This is documented through various forms of statistics that the system generates.
The staff has also been pleased that they now can work with a system that is integrated into their existing screens and keyboards.
Also the installation was quite straightforward. We have not experienced any problems in the three months we have now used the system, so it’s probably the best recommendation one can make.
Pharmacy employees are now more focused, they no longer have conflicts to manage. They can focus attention on customers, they don’t have to watch who’s coming.
They know how many people are waiting as well as the waiting time for customers. This makes it possible to adapt the answers if a person has waited a very long time in order to avoid additional tension to that of the wait.
The average basket increased by 8% and 10% on average.
Download the brochure
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Bandel pharmacy France« We had been waiting impatiently for this queue management system*, which corresponds with the concept we had in mind for… »
Valby pharmacy Denmark« The system powered by ESII has primarily been incredibly reliable. It was also easy to use for our customers. An… »
Grande Pharmacie Montchaninoise France« Pharmacy employees are now more focused, they no longer have conflicts to manage. They can focus attention on customers, they… »
