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reception in pharmacy

Specifically designed for reception in pharmacies, ESII solutions decrease your customers' waiting times  and speed-up check-out process.

We offer different systems to receive your customers, whatever the configuration of your pharmacy. ESII equips over 240 pharmacies worldwide

eZQ™, single line solution accelerates the "next counter available" process.
Twana™ multifunctional interactive kiosks reduce your customers waiting time.
Weasy™, connected card, calls your customers to the next available counter.

ESII avantages solutions Benefits:

  • Convert waiting time into sales time
  • Guaranteed first-come first-serve reception
  • Improve confidentiality at the counter
  • Improve working conditions
  • Manage customer flows

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Testimonial of the pharmacy Chanel

USE CASE

use case pharmacy

Success Stories

Logo pharmacie

Bandel Pharmcy

The Bandel Pharmacy wanted an innovative reception solution to offer a great patient experience.

Overview

  • Weasy solution to call the patients
  • Innovative and modern receptiion
  • No interactive kiosk, no displays, no paper ticket

Customer Flow Management Concept
  • At the entrance, the patient takes a connected ticket
  • He sees the number of persons before him in the queue or the estimated waiting time
  • Meanwhile, he can browse in the pharmacy
  • When it is his turn, the ticket vibrates and beeps and displays the counter where he has to go
  Benefits
  • The patient is free to browse in the pharmacy
  • The patient doesn’t have his eyes fixed on a display
  • Increases the impulse purchases
  • Modern and innovative image
Logo Pharmacie Sunstore

Sun Store Pharmacies

ESII solutions were installed in several Sunstore pharmacies in Switzerland. Check-out which solutions were installed and their benefits in the sections below.

Overview

  • 4 sites installed
  • eSirius™ solutions
  • Twana Diseo™ 
  • Call consoles with RFID mode
 

Customer Flow Management Concept
  • Customer check-in with interactive Twana DISEO™
  • Call of next customer with RFID badge from various reception desks and closing the process at the check-out
  • Called numbers are broadcasted on LED Displays with voice synthesis
 
  Benefits
  • Mobile staff
  • Better working conditions
  • High quality service
  • Less waiting 
  • Increase in the average basket 
 

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