Deli counters
Make your business more profitable
We offer you solutions to increase this activity: the standard mode with a ticket per counter, or the enhanced multiple counter mode.
The multiple counter mode is a solution that is unique on the market for customers who want to be served at several counters (cheese, delicatessen, fish, etc.).
BENEFITS
- Reassure customers by enabling them to take place into the queue and inform them about their waiting time
- Make it easier to use several counters
- Analyze the sales staff activity
USE CASE
INFOGRAPHICS
Success Stories
AD Delhaize
“More than a butcher's ticket, it is a management tool. The client can continue to shop, the system manages the personal back-up, the back-up staff at the right time enable to better serve customers by reducing waiting times.
It is a comfort for the client.” “With statistics I could improve the staff positioning in accordance with customers affluence and monitor wait times.”
Mr. et Mrs. Baerten AD Delhaize Hannut, Belgique
Overview
- International group (6 countries / 3 continents)
- Customer Reception Management with touchscreen dispenser, LED displays for calls and Back Office
- Reception with queue allocation by ticket
- Audio and LED displays calls visible in all the store
- Real-time information to manage the staff as additional help
- Statistical reports to plan and organize resources
Benefits
- Customers active waiting (customers can still shop in the store)
- Staff optimum management in Back Office
- Anticipation, planning and organization of the resources through knowledge peak periods
