Online appointment management software to integrate directly into your website.
Used by:
Orion appointment: how it works
With ORION appointment solution, your customers can connect from anywhere, and book, check-in reschedule and cancel appointments seamlessly.
This helps to minimize customer wait times and ensures best-quality services to your customers.
Your customers access your availability from your website 24/7. Your calendar automatically syncs, and your clients receive a reminder message to avoid forgetting their appointments.
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Features
Email and text message reminder
Solution integrated into your website
Decision statistics
Management of all typesof appointments (by department, salesperson / agent, location, etc.)
Confirmation and / or appointment reminder by e-mail or text message
Attendance and reception statistics: number of appointments kept, waiting time, processing time
Multi-devices : Format detection and adaptation (Smartphone, Tablet, PC)
Receive visitors easily thanks to the online appointment software
Your staff have all the information they need to prepare and welcome appointmentsin a personalized way. They can always view pending appointments and those remaining for the day.
Have real-time indicators to manage your activity
Thanks to our online appointment software, you have access to attendance and reception statistics: number of appointments kept, waiting time, processing time…
« Orion is an easy to use solution! ESII explained the method: how to create structures, manage the schedule, the users… »
City Hall of VillajoyosaSpain
« We needed to offer an online appointment solution to our visitors. The ESII’s solution has adapted perfectly to our needs… »
Orion is an easy to use solution! ESII explained the method: how to create structures, manage the schedule, the users and define the access level. You can’t do all of this in one day, but in two days you can do it easily. On the user side, I made a training for my colleagues. They understood very quickly.
We needed to offer an online appointment solution to our visitors. The ESII’s solution has adapted perfectly to our needs and to the particularities of our service. The citizens have a quick and easy access to the appointment module. For our staff, management of the calendar has been greatly improved.