ESII helps you to receive your customers during COVID-19 outbreak
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Retail
In these special circumstances, ESII shares its expertise in queue management.
Virtualize queuing thanks to the virtual ticket in order to better manage reception of your customers in store and in the checkout area, and thus make it possible to fight against the spread of the virus by respecting safety distances.
When they arrive in front of your store, customers scan a QR code using their smartphone to indicate they want to do their shopping.
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Then, a reception host calls them thanks to the solution on a device (tablet, phone, PC, that you provide to your staff).
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The customer receives a notification on his phone when he’s called to do his shopping.
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When the customer finishes his shopping, he scans a new QR code in the store to indicate he wants to go to the checkout. The cashier then calls him from the solution.
