18.12.17 Healthcare

Single line solution in pharmacy

Pharmacy single line

In Morlaas, Pyrenees-Atlantiques, the Perez Pharmacy wanted to improve patient reception. The main issue was to make checkout easier without distributing tickets.

EZQ™, our single line queuing solution, perfectly answer this need. After shopping, the patient joins the single line in front of checkouts where products are arranged to encourage additional sales. When it is his or her turn, a video screen guides the patient towards the available checkout.

This solution has many advantages, among which:

- reduced perceived waiting time reduced

- increase of the average basket thanks to impulse buying

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