Orion
Queuing and reception solution in SaaS mode
ESII introduces the software revolution in terms of queuing and reception management. This SaaS solution adapts to all organizations, regardless of their size and without set-up. You easily add features, locations or hardware to develop your queuing system according to your reception.
Always be at the forefront of technology to welcome your visitors with monthly automatic updates of your solution. In addition to being technologically up-to-date, you can be sure that your data and those of your customers are secured on dedicated servers compliant with the GDPR.
Features
POWERFUL SOLUTION
For every type of reception in every industry. You welcome visitors with or without appointment or tickets...
HIGH AVAILABILITY SAAS SOLUTION
Secured platform and data stored in Europe, compliant with the GDPR.
APPOINTMENT MANAGEMENT
You offer online appointment on your website.
EVENT MANAGEMENT
Manage appointments for several people in the same time slot.
VIRTUAL TICKET
Visitors can take digital tickets on their smartphones. They receive a notification when they are about to be served.
SATISFACTION SURVEY
Ask for customer feedback at the end of their journey.
ANALYTICS
Receive activity reports to improve your organization.
CUSTOMIZATION
You can customize your solution with your look and feel image (appointment plug-in, text message, e-mail, ticket…).
GDPR
Orion is compliant with the GDPR.
Seamless reception
Orion allows you to adjust the arrivals along the day, to anticipate and manage effectively high attendance. Your visitors receive information in real time and wait less. You delete the queue!
Solution up-to-date
Thanks to the SaaS mode, your system is automatically and monthly updated for more comfort and security.
No installation needed
You can add at any time features and options to your system without needing more installation.
Mutlichannel solution
With Orion, you contact your customer by various ways: email, text message, ticket, video screen...
