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Interactive kiosk by ESII

Twana™ interactive kiosk range

Discover the new range of interactive terminals Twana™ for a multipurpose, scalable customer reception management; the range counts five products : The TWANA™ Desk, Touch, Diseo™, Ultimate and XL. Our kiosk is part of our solution for customer reception management.

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Twana Desk - reception

Twana™ Desk

Its screen allows you to receive and efficiently direct your customers.

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Twana Touch - kiosk

Twana™ Touch

To identify and efficiently direct your customers to multiple services.

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Twana Desk - ticket

Twana™ Diseo™

To identify (bar code reader, RFID, appointment code...), direct the visitor and print a ticket.

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Twana Ultimate - interactive kiosk

Twana™ Ultimate

A multifunction kiosk that allows to know customers needs, infentify and direct them and print tickets.

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Twana XL - multifunction

Twana™ XL

The multifunction kiosk: A4 and label sheet printer, payment terminal...

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Success Stories

Interactive kiosk bank

Credit Agricole Provence Côte d'Azur

130 interactive kiosks Twana™ Touch installed in the branches of the Credit Agricole Provence Côte d'Azur banks.

Overview

  • Twana Touch
  • 22’’ Screen
  • 130 kiosks installed
  • Reception on the kiosk with the integration of the Credit Agricole’s software

Customer Flow Management Concept
  • In the branch, reception is done on the kiosk
  • The customer with an appointment checks-in with a card on an NFC reader
  • The customer without appointment fills a form on the kiosk
  Benefits
  • Modern reception
  • Identification of the customer thanks to a card
  • Receptionist is not needed anymore
Paris Court reception

Paris Court

The new Paris Court gather all the courts of the city of Paris: lower court, high court, police court… 38 floors and 110 000 m2 welcome daily more than 9 000 visitors. Here is the reception solution:

Overview

  • eMeeting solution: orientation and information by digital signage
  • Information kiosk in the hall
  • Ticket dispenser for the different services
  • Orion appointment

Customer Flow Management Concept
  • In the hall, video screens display the hearing planning and location
  • The visitor with an appointment announces his arrival on the interactive kiosks
  • The spontaneous visitor takes a ticket with these kiosks
  • The visitors are called to a desk through video screens
  Benefits
  • Modern and innovative solution
  • Dynamic signage in front of each courtroom to display the current hearing
  • Running order respected thanks to the numbered tickets
  • Clear information and easy orientation

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