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03.10.19 Finance

Interactive kiosks in Credit Agricole banks

Interactive kiosk - Credit agricole

The Credit Agricole bank of the PACA region wanted to equip its branches with interactive kiosks to welcome customers. They selected the Touch model of our Twana™ kiosk range (130 kiosks installed).

The customer with an appointment checks-in by scanning a card on an NFC reader inserted in the kiosk. He is automatically identified, and his advisor is immediately informed. The customer without an appointment fills a form on the kiosk before being called.

Thanks to this kiosk installed at the entrance, staff is informed in real time when a customer enters. This allows to optimize the resources without another sales advisor at the reception.

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