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20.10.14 Finance

Travelex optimizes the quality of its services thanks to ESII solutions

Travelex is the world leader of currency exchange services, with 2,000 customers each hour, one of Travelex’s priorities is to optimize its reception. This is why the company chose ESII solutions.

The advanced reception management software eSirius™ was selected. On their arrival, customers are invited to check-in on the DISEO™ touchscreen dispenser and then they are called on a video screen that broadcasts calls and digital signage. When it is their turn the customers know easily the desk that is calling thanks to the LED display installed above each of them.

Thanks to this modern solution, waiting conditions are improved and Travelex ensures optimum standard of quality.

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