Fast and effortless installation
Nova removes the complexity usually associated with deploying a queue management system. Fully plug-and-play, it can be installed in minutes and accessed through any web browser, without additional software.
Teams benefit from an interface that is immediately usable, allowing organizations to improve the flow of visitors and reduce waiting times from day one. This simplicity accelerates ROI and enhances operational efficiency without increasing technical overhead.
Our teams can guide you through the solution and show how Nova improves your visitor experience.
Benefits
- Reduced waiting times: Visitors are informed, oriented efficiently and served more quickly.
- Simple daily use: A clear interface enables teams to manage flows without training complexity.
- Better resource allocation: Real-time insights help manage peak periods and balance workloads.
- Consistent visitor experience: From arrival to service, each step is structured and predictable.
- Secure architecture: Integrated cybersecurity measures protect data and equipment.
Features
- Segmentation of visit purposes: To effectively direct the visitor. Distribution of a ticket or WEASY box to organize your wait.
- Multilingual reception: Automatic adaptation to the visitor’s language.
- Visitor information: Real-time information on waiting conditions.
- Competency-based orientation: Intelligent assignment of visitors to agents.
- Proactive management of critical situations: Detection of abnormally long waits and alerting to the teams.
- Stress free waiting: Visitors can browse(with WEASY) while being informed in real time of their turn.
- Analyze reception performance: Detailed reports to identify areas for improvement and allocate resources during peak traffic periods
- Digital information display: Media content (images, videos) in the reception area to inform or make visitors wait pleasantly.
- Single queue management: In manual or automatic mode with presence detection and waiting time calculation
A scalable solution designed for the long term
Nova is built to evolve.
Regular updates keep the system reliable, secure and aligned with your operational needs over time.
Its modular architecture allows you to integrate new features without reworking your setup. When required, Nova can be seamlessly upgraded to the Orion SaaS platform, enabling access to online appointment booking, digital ticketing and advanced remote supervision. This continuity ensures long-term value and a future-ready reception environment.