20.04.16 Finance

Self-service Reception at Crédit Mutuel

Crédit Mutuel Mulhouse

Borne TWANA Crédit MutuelCrédit Mutuel is one of France’s bank & insurance leaders. It has 11.7 million customers and over 3,000 points of sales in the country. One of Mulhouse branches receives its customers with ESII’s customer journey management solutions. 

Installed in self-service, the TWANA™ DISEO™ interactive kiosk enables customers to select their visit purpose and to be supported as soon as they arrive. 
Advisors are equipped with the eGestat™ software and can call next customers from their workstation.

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