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Use Cases

Our queue management solutions apply to every configuration: reception in store, in city hall, in hospital, in clinic or even in bank branch. They contribute to improving the customer / patient experience and having easier working conditions for reception staff.
Check-out our use cases below (click on the pictures to read each case). 


Customer reception is one of the determining criteria in increasing loyalty. We offer you innovative solutions to transform the customer experience.

Single line queuingESII cas d'application file unique miniature

Purchase pick-up

ESII cas d'application retrait des achats miniature

In-store advice

use case in store advice


Services center

ESII use case services center small pic



Flow management and good direction are key criteria to optimize reception management in healthcare industry.

Patient journey

ESII cas d'application parcours patient miniature

Emergency room

ESII cas d'application urgences miniature


use case pharmacy



use case laboratory


Optimizing user reception and modernizing services are part of the challenges faced by the public sector.

Administration (City Hall, prefecture...)

ESII cas d'application secteur public miniature

Public transport

Public transportation Smartwait



Retail banks want to have one innovation ahead to attract new targets and invent the bank of the future.

use case finance


Select your industry


ESII supports you

You have a project and want to find the most suitable solution ? Find your solution