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20.04.16 Healthcare

Improved Customer Reception In A Danish Pharmacy

Krone Apotek

Borne interactive DISEOKrone pharmacy (Krone Apotek) in Esbjerg, Denmark, has just equipped its reception with ESII’s customer journey management solution.

The eSirius™ software has been installed on the 7 workstations of the pharmacy. The TWANA™ DISEO™ interactive kiosk receives customers in self-service (service selection, ticket dispenser, bar code and card readers) and supports them as soon as they arrive. For a better direction, LCD Displays™ have been installed above each counter. 

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