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Health

Patient reception management in healthcare

ER solution

ESII solutions can automatically inform the patient or the accompanying person about their status.

Emergencies services are often saturated. In this stressful environment it is difficult to maintain optimum reception quality. The ER Solution helps relieve the service and improve staff's working conditions.

Therefore, you inform the patients and those accompanying them, optimize your staff and decrease the perceived waiting time for these services.With the ESII solution, the patient can be assigned to a queue according to urgency (in accordance with the patient triage protocol). The accompanying person is informed at all times about the patient's status (while respecting confidentiality), either by scanning a reception ticket on a reader or via SMS texts.

ESII benefits BENEFITS: 

  • Inform patients and their accompanying people
  • Optimize staff management
  • Reduce perceived waiting in these departments

 

USE CASE

ESII use case emergency room


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