By submitting this form, I accept that the information entered will be used to contact me. To know and exercise your rights, including the withdrawal of your consent to the use of the data collected by this form, please consult our privacy policy.
Contact
17.02.17 Retail

Cap Fraîcheur Stores Optimize Their Customer Journey

cap fraicheur ESII
Cap Fraîcheur is a French leader in the fishing and aquaculture industry. Its 4 stores were designed like food markets, dedicated to seafood and freshwater products. To offer its customers a smoother reception and ease staff’s work, Cap Fraîcheur chose ESII’s know-how. 
 
When they arrive, the customer is invited to have a ticket for the “Fish” department on the TWANA™ DISEO™ interactive kiosk. Then, they can freely go around the store while waiting for they turn. Their number is called on an electronic display (LED Display™) with sound alert. 
 
Equipped with a RFID wristband, staff calls next customer in one move over the call box, without any direct contact and in compliance with the rules of hygiene. 
 
eGestat™ and eSirius™ 12 queue management software were selected to drive the whole solutions.
 
 
Twana DISEO Cap Fraicheur

Select your industry

d99915
3494da
8e44ad
92BA3D

ESII supports you

You have a project and want to find the most suitable solution ? Find your solution