07.06.19 Healthcare

The Broceliande Pharmacy improves its patients’ reception

Diseo - interactive kiosk

The pharmacy Broceliande located in Montauban de Bretagne contacted us to study and improve the patient reception.

The installation was implemented with our queue management solution eGestat™ and an interactive kiosk Twana™ Diseo™ to dispense tickets. When he arrives, the visitor selects between 4 services on the kiosk: prescription, without prescription, priority and promised. A screen displays the number of the ticket called and the counter to proceed to.

With this installation, the waiting line order is respected during peak periods making wait and staff work less stressful.

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