The Broceliande Pharmacy improves its patients’ reception

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  • Health

Context

The pharmacy Broceliande located in Montauban de Bretagne contacted us to study and improve the patient reception.

Installation

The installation was implemented with our queue management solution eGestat™ and an interactive kiosk Twana™ Diseo™ to dispense tickets. When he arrives, the visitor selects between 4 services on the kiosk: prescription, without prescription, priority and promised. A screen displays the number of the ticket called and the counter to proceed to.

Benefits

With this installation, the waiting line order is respected during peak periods making wait and staff work less stressful.

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