The Social Security of Central Africa Republic improves its reception

The Central African Social Security Fund (CNSS) takes care of the insurance of workers and providers in this country. To modernize visitors’ reception, the management had a project to organize reception by distributing visitors and agents over 4 departments. The goal was to regain serenity in often crowded waiting areas.

The installation that we carried out, with our local partner PIST Company, includes a Diseo ™ reception kiosk with a choice of 4 services. The visitor receives a numbered ticket before being called through a video screen.

Mission accomplished! Agents and visitors are divided into 4 different queues. This helps to divide the workload to speed up service for visitors.