The top two favorite French brands in 2022 established by the media Republik Retail were equipped by ESII with queue management solutions!
The study was carried out in January 2022, interviewing online more than 9500 French consumers aged 18 and over, with approximatively 60 000 reviews. This survey was conducted by the company DYNATA. Finally, Leroy Merlin, Decathlon and Action come at the top of the ranking.
Indeed, Decathlon, present in 70 countries with more than 1700 shops in the world, chose our single line solution eZQ™ for a better reception for its customers. To read more, click on the link below:
Then, Leroy Merlin, as the European DIY leader, has a network of 141 national shops and 430 international ones. The brand is present in 11 different countries, including Europe, Asia and Africa. Like Decathlon, it’s equipped with our eZQ™ solution, but also with our picking solution, offering a Click-and-Collect service that has enabled the brand to respond properly to its consumers’ needs especially during the covid-19 lockdown.