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19.05.13 Healthcare

The American Hospital of Paris offers a multiple language reception to its patients

With near 100,000 patient files managed each year, the laboratory of the American Hospital of Paris has installed ESII’s latest innovations.
 
When he/she arrives at the laboratory, the patient identifies himself/herself in self service on the DISEO™ touchscreen dispenser. For a greater comfort, the DISEO™ is available in a multiple language version: French, English, Arab, Japanese or Chinese.
 
Once identified and directed to the appropriate service (Retrieval of lab results, Scheduled test, Deposit of samples, etc.), the patient goes to the waiting area.  Two LCD screens display call by number while broadcasting dynamic communication (hospital news, information, etc.).
 
The care staff has access to tablets to call the next patient: this new feature guarantees mobility to the agents.
This whole solution is driven by our most advanced reception management solution: eSirius™.

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