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14.09.18 Finance

The QNB Bank in Egypt equips with our solutions

Qatar Nation Bank ESII

Established in 26 countries, the Qatari National Bank also owns a 215 branches network throughout Egypt. To improve the customer reception the QNB Egypt selected our solutions.

Depending the size of the agency, the customer is welcomed by one or several Diseo™ interactive kiosk. On its screen, he selects his visit purpose (cash, customer service…). A ticket with a call number is printed.

The customer is invited to wait, until it is his turn. He is called trough a video screen: it displays the call number and the counter where the customer has to go.

Thanks to this solution, the reception is smoother and the waiting time is improved.

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