ESII Launches Nova: a Plug-and-Play Solution to Simplify Reception Management

Published on
  • News
  • General news
Nova launch

ESII expands its solution portfolio with Nova, an intuitive and fast-to-deploy solution designed to simplify queue management and optimize visitor reception. Operational within minutes, Nova meets the needs of organizations looking to streamline visitor journeys while improving team efficiency.

Why Nova?

In a context where reception quality and visitor experience are becoming key differentiators, Nova helps organizations stand out. Thanks to its advanced features, ESII’s new solution enables:

  • Visit purpose segmentation: guides each visitor from the moment they arrive
  • Multilingual reception: removes language barriers
  • Waiting conditions display: keeps visitors informed in real time
  • Intelligent routing: directs visitors to the most qualified agent for their request
  • Proactive management of critical situations: detects unusually long waiting times and alerts teams
Learn more

Fast and measurable ROI

Nova is built around four key pillars designed to support daily operations:

  • Ultra-fast deployment: a true plug-and-play solution, ready to use within minutes.
  • Intuitive interface: immediate adoption by reception teams.
  • Optimized visitor experience: visible reduction in queues and waiting times.
  • Scalability: architecture designed for seamless migration to the Orion SaaS platform, opening access to appointment scheduling, digital ticketing, and advanced services.

Thanks to these four pillars, organizations can achieve a return on investment within the first weeks of use. Teams gain efficiency, visitors enjoy a smoother experience, and usage data provides clear insight into reception performance.

“NOVA is a real performance accelerator. Within minutes, the solution is operational and helps our customers reduce waiting times, optimize resources, and improve visitor satisfaction. With NOVA, we offer an accessible technology that delivers fast ROI while simplifying queue management.
We wanted to create a solution that is just as easy to deploy as it is to use. Our ambition was to allow our customers to immediately improve the visitor experience while reducing technical complexity. NOVA is efficiency without compromise.”
Laurent Rossi, Product Owner – NOVA

Articles reliés

kiosk