Contato
12.05.17 Comércio

ESII Strengthens Its Retail Positioning in Europe And Equips Another Media Markt Store

Media Markt
Media Markt is a German chain of stores selling consumer electronics and is Europe's largest retailer with over 750 stores in 15 countries.
 
ESII now equips 25 stores, of which the latest in Rotterdam (Netherlands).
 
An interactive kiosk receives customers in self-service for the Support department. They select their visit purpose (repair, replacement, order pick-up, etc.) and get a call ticket. A video screen displays the called numbers.
 
eSirius™ customer journey software was selected and drives the whole solution. 
 

Selecione o seu setor de atividade

3494da
92BA3D
8e44ad
d99915

ESII lhe acompanha

Você tem um projeto de gestão do atendimento e deseja encontrar a solução ESII mais adequada? Especifique a sua necessidade