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17.11.17 Setor Público

The citizens of Barcelona are received with ESII’s solutions

Marie Barcelone ESII

The City Hall of Barcelona is in the historical center of the city and it welcomes daily a lot of visitors. To improve the comfort of its citizens, the municipality selects ESII’s solutions to welcome and to direct them.

The citizen comes in the City Hall and arrives in front of the Twana™ Diseo™ interactive kiosk. On its screen, he selects the services he wants to access. The kiosk prints a ticket on which several useful information are written: his call number, arrival time, waiting time, number of persons ahead. Then, he waits until he is called with his number through a video screen. On the screen, he also sees the number of the counter where he must proceed. He easily locates the counter thanks to a Led Display™ displaying the number.

Thanks to this installation, the reception in the City Hall is seamless. The visitors are easily directed with the digital signage.

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