{"id":29142,"date":"2026-01-15T09:59:05","date_gmt":"2026-01-15T08:59:05","guid":{"rendered":"https:\/\/www.esii.com\/?page_id=29142"},"modified":"2026-02-03T16:13:28","modified_gmt":"2026-02-03T15:13:28","slug":"efficient-wachtrijmanagement","status":"publish","type":"page","link":"https:\/\/www.esii.com\/nl\/efficient-wachtrijmanagement\/","title":{"rendered":"Effici\u00ebnt wachtrijmanagement voor een vlotte bezoekersontvangst"},"content":{"rendered":"<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Een flexibel systeem voor modern wachtrijbeheer:<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--list\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\"><ul>\n                                <li>\n<li><strong>Ticketverdeling <\/strong>via kiosk, smartphone of QR-code<\/li>\n<\/li>\n                                <li>\n<li><strong>Beheer van online afspraken<\/strong><\/li>\n<\/li>\n                                <li>\n<li><strong>Realtime inzicht<\/strong> in wachttijden en bezoekersaantallen<\/li>\n<\/li>\n                                <li>\n<li><strong>Automatische of handmatige oproep<\/strong> van bezoekers<\/li>\n<\/li>\n                                <li>\n<li><strong>Realtime aansturing<\/strong> van balies en medewerkers<\/li>\n<\/li>\n                                <li>\n<li><strong>Rapportering en statistieken<\/strong> voor continue optimalisatie<\/li>\n<\/li>\n                        <\/ul><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--cta\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__bg\">\n      <div class=\"ps-block__blob\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"789.469\" height=\"728.959\" viewBox=\"0 0 789.469 728.959\">\n          <path d=\"M669.861,129.168C745.413,206.241,802.2,316.274,786.992,420.729,771.273,525.184,684.566,624.061,573.519,679.838c-110.54,55.27-244.911,67.439-353.423,18.254S28.934,538.367,6.623,419.715c-22.818-119.16,14.7-245.925,91.271-322.492C174.461,20.149,289.564-6.725,394.526,1.388S594.309,52.6,669.861,129.168Z\" transform=\"translate(0 0)\" fill=\"#2b2d33\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n\n                      <div class=\"ps-block__heading\">\n                                            <span class=\"ps-block__title\">Vraag advies over uw wachtrijorganisatie<\/span>\n                          <\/div>\n          \n                      <p class=\"ps-block__txt\">Ontvang een vrijblijvende demonstratie van ons wachtrijmanagement<\/p>\n          \n          <div class=\"ps-block__button\">\n            <a href=\"\/nl\/neem-contact-met-ons-op\/\" class=\"button button--icon\" target=\"\">\n              <span>Vraag informatie aan<\/span>\n              <svg class=\"icon icon-arrow-right\">\n                <use xlink:href=\"https:\/\/www.esii.com\/app\/themes\/choosit\/dist\/img\/spritemap.svg#sprite-arrow-right\"><\/use>\n              <\/svg>\n            <\/a>\n          <\/div>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--info\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <p>\n          <b>Meer dan 18.000 organisaties<\/b> vertrouwen op de oplossingen van ESII.<br>\r\nOverheden, ziekenhuizen en publieke diensten gebruiken onze oplossingen dagelijks.\n        <\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n  <section class=\"ps-block ps-block--slider\">\n    <div class=\"ps-block__container\">\n      <div class=\"ps-block__grid\">\n        <div class=\"ps-block__content\">\n          <svg class=\"ps-block__blob\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"408\" height=\"426\" viewBox=\"0 0 408.1 426.6\">\n            <path fill=\"#f2f4f8\" d=\"M286.3,394.7c-52,29.1-119,43.5-172.7,20.4C59.9,391.8,19.4,331.6,5.4,264.5\n              C-8.5,197.9,4.2,124.7,46,74.1S158.6-4.6,225.3,0.6c67,5,129.5,43.1,159.5,94.8c30.3,51.7,28.3,116.8,9,171.4S338,365.6,286.3,394.7\n              z\"\/>\n          <\/svg>\n          <div class=\"swiper js-swiper-block\">\n            <ul class=\"swiper-wrapper\">\n                              <li class=\"ps-block__item swiper-slide\">\n                    <div class=\"client \">\n    <div class=\"client__logo\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.esii.com\/app\/uploads\/2021\/12\/delhaize-logo-retail-200x200.png\"\n       srcset=\"https:\/\/www.esii.com\/app\/uploads\/2021\/12\/delhaize-logo-retail-200x200.png 200w\"\n       sizes=\"auto, 200px\"\n       width=\"200\"\n       height=\"200\"\n       alt=\"delhaize logo retail\"\n       class=\"\"\n  >\n    <\/div>\n    <div class=\"client__content\">\n      <span class=\"client__name\">Delhaize<\/span>\n      <span class=\"client__country\">Belgi\u00eb<\/span>\n    <\/div>\n  <\/div>\n                  <div class=\"ps-block__quote\">\n                    \u00ab&nbsp;Het is meer dan een \u2018slagersticket\u2019, het is een managementtool. De klant kan blijven winkelen, het systeem beheert het extra&hellip;&nbsp;\u00bb\n                  <\/div>\n                  <button data-open=\"quote_0\" class=\"link\">\n                    <span class=\"link__txt\">Lees verder<\/span>\n                    <span class=\"link__icon\">\n                      <svg class=\"icon icon-chevron-right\">\n                        <use xlink:href=\"https:\/\/www.esii.com\/app\/themes\/choosit\/dist\/img\/spritemap.svg#sprite-chevron-right\"><\/use>\n                      <\/svg>\n                    <\/span>\n                  <\/button>\n                <\/li>\n                              <li class=\"ps-block__item swiper-slide\">\n                    <div class=\"client \">\n    <div class=\"client__logo\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/01\/FOF-Belgie-200x200.webp\"\n       srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/01\/FOF-Belgie-200x200.webp 200w\"\n       sizes=\"auto, 200px\"\n       width=\"200\"\n       height=\"200\"\n       alt=\"FOF Belgie\"\n       class=\"\"\n  >\n    <\/div>\n    <div class=\"client__content\">\n      <span class=\"client__name\">Federale Overheidsdienst Financien<\/span>\n      <span class=\"client__country\">Belgi\u00eb<\/span>\n    <\/div>\n  <\/div>\n                  <div class=\"ps-block__quote\">\n                    \u00ab&nbsp;We zijn heel tevreden over het ticketingsysteem ge\u00efnstalleerd door ESII in de toren van de FOD Financi\u00ebn in Luik. De&hellip;&nbsp;\u00bb\n                  <\/div>\n                  <button data-open=\"quote_1\" class=\"link\">\n                    <span class=\"link__txt\">Lees verder<\/span>\n                    <span class=\"link__icon\">\n                      <svg class=\"icon icon-chevron-right\">\n                        <use xlink:href=\"https:\/\/www.esii.com\/app\/themes\/choosit\/dist\/img\/spritemap.svg#sprite-chevron-right\"><\/use>\n                      <\/svg>\n                    <\/span>\n                  <\/button>\n                <\/li>\n                          <\/ul>\n            <div class=\"swiper-navigation\">\n              <div class=\"swiper-pagination\"><\/div>\n              <div class=\"swiper-button-prev swiper-button-disabled\"><\/div>\n              <div class=\"swiper-button-next swiper-button-disabled\"><\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n      <div class=\"reveal\" id=\"quote_0\" data-reveal data-animation-in=\"reveal-in\" data-animation-out=\"reveal-out\">\n      <div class=\"reveal__inner\">\n        <div class=\"reveal__content\">\n          <div class=\"reveal__content\">\n<p>Het is meer dan een \u2018slagersticket\u2019, het is een managementtool. De klant kan blijven winkelen, het systeem beheert het extra personeel voor de slagerij. Als de extra medewerkers op het juiste moment komen, betekent dit dat de klanten beter worden bediend aangezien de wachttijd korter wordt. Dat is een geruststelling voor de klant.<\/p>\n<p>Dankzij de statistieken kon ik het personeel beter inzetten en afstemmen op het aantal klanten en de wachttijd onder controle houden.<\/p>\n<\/div>\n\n        <\/div>\n        <footer class=\"reveal__footer\">\n            <div class=\"client \">\n    <div class=\"client__logo\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.esii.com\/app\/uploads\/2021\/12\/delhaize-logo-retail-200x200.png\"\n       srcset=\"https:\/\/www.esii.com\/app\/uploads\/2021\/12\/delhaize-logo-retail-200x200.png 200w\"\n       sizes=\"auto, 200px\"\n       width=\"200\"\n       height=\"200\"\n       alt=\"delhaize logo retail\"\n       class=\"\"\n  >\n    <\/div>\n    <div class=\"client__content\">\n      <span class=\"client__name\">Delhaize<\/span>\n      <span class=\"client__country\">Belgi\u00eb<\/span>\n    <\/div>\n  <\/div>\n          <div class=\"author\">\n            <span class=\"author__name\"> Meneer en Mevrouw Baerten<\/span>\n            <span class=\"author__title\">AD Delhaize \u2013 Hannuit <\/span>\n          <\/div>\n        <\/footer>\n        <button class=\"close-button\" data-close aria-label=\"Close modal\" type=\"button\">\n          <span aria-hidden=\"true\"><\/span>\n        <\/button>\n      <\/div>\n    <\/div>\n      <div class=\"reveal\" id=\"quote_1\" data-reveal data-animation-in=\"reveal-in\" data-animation-out=\"reveal-out\">\n      <div class=\"reveal__inner\">\n        <div class=\"reveal__content\">\n          <div class=\"reveal__content\">\n<p>We zijn heel tevreden over het ticketingsysteem ge\u00efnstalleerd door ESII in de toren van de FOD Financi\u00ebn in Luik.<\/p>\n<p>De ambtenaren die met het onthaal van bezoekers te maken hebben, waarderen dit systeem omdat het hun taak aanzienlijk vereenvoudigd. Het wordt ook gewaardeerd door de administratieve verantwoordelijken die het gebruiken om analyses te maken waardoor ze het onthaalbeheer konden optimaliseren. Ten slotte werd het publiek ook bewust gemaakt van de professionelere aanpak van het wachtrijbeheer.<\/p>\n<\/div>\n\n        <\/div>\n        <footer class=\"reveal__footer\">\n            <div class=\"client \">\n    <div class=\"client__logo\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/01\/FOF-Belgie-200x200.webp\"\n       srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/01\/FOF-Belgie-200x200.webp 200w\"\n       sizes=\"auto, 200px\"\n       width=\"200\"\n       height=\"200\"\n       alt=\"FOF Belgie\"\n       class=\"\"\n  >\n    <\/div>\n    <div class=\"client__content\">\n      <span class=\"client__name\">Federale Overheidsdienst Financien<\/span>\n      <span class=\"client__country\">Belgi\u00eb<\/span>\n    <\/div>\n  <\/div>\n          <div class=\"author\">\n            <span class=\"author__name\">Serge DEMBLON<\/span>\n            <span class=\"author__title\">Technisch medewerker<\/span>\n          <\/div>\n        <\/footer>\n        <button class=\"close-button\" data-close aria-label=\"Close modal\" type=\"button\">\n          <span aria-hidden=\"true\"><\/span>\n        <\/button>\n      <\/div>\n    <\/div>\n  \n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/07\/esii-corporate-600x544.webp\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/07\/esii-corporate-600x544.webp 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"esii solution\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\">Over ESII<\/h4>\n                          <div class=\"ps-block__text\">\n            <p data-start=\"930\" data-end=\"1175\">ESII is een specialist <strong>in wachtrijmanagement en bezoekersstromen<\/strong>, met meer dan <strong>40 jaar ervaring<\/strong>.<br data-start=\"1026\" data-end=\"1029\" \/>Wij ontwikkelen <strong>digitale oplossingen en interactieve kiosken<\/strong> voor organisaties die hun ontvangst <strong>effici\u00ebnter en vlotter<\/strong> willen maken voor bezoekers.<\/p>\n<p data-start=\"1177\" data-end=\"1300\">Onze oplossingen worden dagelijks gebruikt door <strong>overheden, zorginstellingen en bedrijven in meer dan 140 landen wereldwijd<\/strong>.<\/p>\n\n          <\/div>\n                        <div class=\"button-group\">\n                                    <a href=\"\/nl\/neem-contact-met-ons-op\/\" class=\"button\" target=\"\">\n                <span>Neem contact met ons op<\/span>\n              <\/a>\n                              <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Ons wachtrijmanagement helpt organisaties wachttijden te verminderen<br \/>\nen bezoekersstromen beter te organiseren. Minder wachttijd. Meer rust. Betere bezoekerservaring.<\/p>\n","protected":false},"author":3,"featured_media":13485,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-besoin.php","meta":{"inline_featured_image":false,"footnotes":""},"activity":[],"class_list":["post-29142","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/pages\/29142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/comments?post=29142"}],"version-history":[{"count":46,"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/pages\/29142\/revisions"}],"predecessor-version":[{"id":29383,"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/pages\/29142\/revisions\/29383"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/media\/13485"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/media?parent=29142"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/nl\/wp-json\/wp\/v2\/activity?post=29142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}