{"id":31456,"date":"2026-09-10T12:22:10","date_gmt":"2026-09-10T10:22:10","guid":{"rendered":"https:\/\/www.esii.com\/?post_type=article&#038;p=31456"},"modified":"2026-09-10T12:23:07","modified_gmt":"2026-09-10T10:23:07","slug":"su-software-nuestro-totem-atencion-pacientes-ciusss-montreal","status":"publish","type":"article","link":"https:\/\/www.esii.com\/es\/blog\/su-software-nuestro-totem-atencion-pacientes-ciusss-montreal\/","title":{"rendered":"Su software, nuestro totem: la atenci\u00f3n a pacientes en el CIUSSS de Montreal"},"content":{"rendered":"<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/09\/CIUSSS-Twana-accueil.webp\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/09\/CIUSSS-Twana-accueil.webp 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\">La atenci\u00f3n en el CIUSSS<\/h4>\n                          <div class=\"ps-block__text\">\n            <p dir=\"ltr\">En un hospital, el <strong>software de gesti\u00f3n es intocable<\/strong>. Es el que gestiona los expedientes de los pacientes, las agendas y el funcionamiento diario de los servicios. Cambiarlo supone <strong>meses de proyecto, formaci\u00f3n y errores que corregir<\/strong>. Por eso, cuando llega el momento de a\u00f1adir un quiosco para simplificar la recepci\u00f3n, nadie quiere reabrir ese proyecto.<\/p>\n<p dir=\"ltr\">Esta es exactamente la situaci\u00f3n del <em>CIUSSS Centre-Sud-de-l&#8217;\u00cele-de-Montr\u00e9al<\/em>, en Canad\u00e1.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-right\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/09\/cuisss-twana-ecran.webp\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/09\/cuisss-twana-ecran.webp 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\">Un nuevo totem, el mismo software<\/h4>\n                          <div class=\"ps-block__text\">\n            <p dir=\"ltr\">El centro ya dispon\u00eda de su propio software de gesti\u00f3n para la llegada de pacientes. <strong>ESII aport\u00f3 la pieza que faltaba: el <a href=\"\/es\/solutions\/twana-ultimate\/\">quiosco interactivo<\/a><\/strong>.<\/p>\n<p dir=\"ltr\">La recepci\u00f3n funciona ahora con un terminal Twana\u2122 Ultimate, dedicado por completo a ejecutar el software del CIUSSS. <strong>Todos los lectores integrados est\u00e1n operativos<\/strong>, permitiendo a los pacientes escanear su tarjeta de seguro m\u00e9dico de forma aut\u00f3noma nada m\u00e1s llegar.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">El middleware que lo conecta todo<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p class=\"wp-block-paragraph\">T\u00e9cnicamente, es el middleware jsCORE el <strong>que hace posible esta flexibilidad<\/strong>.<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p class=\"wp-block-paragraph\">Integrado de forma nativa en los totems STELA, TWANA y KEO, <strong>gestiona el conjunto de perif\u00e9ricos<\/strong> (lector de c\u00f3digo QR, lector RFID, impresora t\u00e9rmica, esc\u00e1ner e impresora A4, webcam) y los pone a disposici\u00f3n de cualquiera de sus aplicaciones.<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p class=\"wp-block-paragraph\">Este caso de uso ilustra perfectamente la capacidad de nuestros quioscos para <strong>adaptarse a cualquier entorno del cliente<\/strong>. Como dise\u00f1amos y fabricamos nuestros propios totems, <strong>su interlocutor es un aut\u00e9ntico especialista en el hardware suministrado<\/strong>.<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>El middleware que lo conecta todo T\u00e9cnicamente, es el middleware jsCORE el que hace posible esta flexibilidad. Integrado de forma nativa en los totems STELA, TWANA y KEO, gestiona el conjunto de perif\u00e9ricos (lector de c\u00f3digo QR, lector RFID, impresora t\u00e9rmica, esc\u00e1ner e impresora A4, webcam) y los pone a disposici\u00f3n de cualquiera de sus [&hellip;]<\/p>\n","protected":false},"featured_media":31452,"template":"","activity":[314],"client":[],"class_list":["post-31456","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/article\/31456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/types\/article"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/media\/31452"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/media?parent=31456"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/activity?post=31456"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/www.esii.com\/es\/wp-json\/wp\/v2\/client?post=31456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}