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31.08.18 Sector Público

The transportation sector selects the ESII’s solutions

Transport ESII

Recently, two transportation companies trusted us to improve the user reception. Often confronted with large crowds at specific moment, these companies need powerful and adaptable solutions.

The first one is the RATP, the transportation of Paris, chose the queue management system eGestat™ and the interactive kiosk Twana™ Diseo™ to dispense tickets depending on the service selected by the user. To call him when an agent is available, a display was installed in the waiting room.

The second one is the Regie Ligne d’Azur, the transportation of Nice, which chose the software eSirius™. Thanks to the interactive kiosk Twana™ Ultimate with the Braille feature the transport operator offers a reception adapted to the PRM. In addition to this installation, 2 video screens are installed in the waiting room and 11 LCD Displays are installed in front of each office to display its number.

Our solutions are adapted to the transportation sector and the periods of crowd (each year when it’s time to renew the annual transport pass for example) and others quieter periods. The solutions reduce the stress for agents and users avoiding the order conflict.

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