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20.02.15 Retail

More and more T-Mobile shops equipped by ESII in Austria!

While more than 10 shops have already been installed, T-Mobile Austria, a subsidiary of Deutsche Telekom, continues to trust the ESII expertise and has chosen to equip 9 additional sites in Austria. In all the shops it is the eSirius™ queue management solution that was installed.

At their arrival the customers identify themselves on a Diseo™ touchscreen kiosk indicating the purpose for their visit. Then they receive a ticket, allowing them to shop in the store waiting for their call on a video screen that also broadcasts communication.

With this solution, waiting conditions are improved, customers are more relaxed and the management of the staff is optimized.

This installation was done by our partner in Austria, Inform.

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