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21.05.13 Sector Público

Efficient Customer Flow Management at the Montpellier Police Headquarters

ESII Police headquarters
The Montpellier (France) police headquarters’ visitors are now fairly and serenely received.
 
When he/she arrives, the visitor takes a call ticket at the self-service kiosk. When it is his/her turn, the visitor is called by an electronic display that indicates to which counter he/she has to go. On the staff side, they call the next visitor with a call box.
 
With this simple and efficient solution, public reception is optimally managed. There are no longer queuing conflicts and waiting conditions are improved. 

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