13.02.17 Healthcare

Zac Bank Pharmacy’s Customers Do Not Need To Wait In Line Anymore

Pharmacie Zac Bank
Zac Bank pharmacy is located in Saint-Pierre (Reunion Island) and has a 1,600m² beauty area.  
To offer their customers a smoother reception and dematerialize waiting lines at counters (5 double counters), the pharmacy selected ESII’s solutions. 
 At the entrance, a DISEO™ touch screen ticket dispenser is installed in self-service. Customers have a call ticket and can walk around the pharmacy.  When it is their turn, electronic displays broadcast the called number and calling counter (a directional arrow eases the customer direction).  
The eGestat™ software enables staff to call customers and the manager to supervise queuing management in real time. 
Distributeur de tickets DISEO

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