{"id":25941,"date":"2025-01-17T10:59:04","date_gmt":"2025-01-17T09:59:04","guid":{"rendered":"https:\/\/www.esii.com\/?page_id=25941"},"modified":"2025-01-17T14:37:32","modified_gmt":"2025-01-17T13:37:32","slug":"newsletter-orion-9-2","status":"publish","type":"page","link":"https:\/\/www.esii.com\/en\/newsletter-orion-en\/newsletter-orion-9-2\/","title":{"rendered":"Newsletter Orion 9.2"},"content":{"rendered":"<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--list\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\"><ul>\n                                <li>\n<li><a href=\"#1\">Purpose of visit: processing time depending on reception mode<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#2\">Purpose of visit: visitor journey defined before arrival<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#3\">Other new features<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#4\">Bug fixes &amp; performance improvements<\/a><\/li>\n<\/li>\n                        <\/ul><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"1\">Purpose of visit: processing time depending on reception mode<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>Some purposes of visit may have different processing times depending on the reception channel used (on site, by video, by phone).<\/p>\n<p>You must first activate this function in the &#8220;Features&#8221; tab of the &#8220;Organization&#8221; menu.<br \/>\nThen you set each duration in the &#8220;Reception&#8221; tab of each purpose. When this option is activated, it is taken into account:<\/p>\n<ul>\n<li>in the calculation of the duration of the slots in the appointment making module;<\/li>\n<li>in the calculation of the default duration of the appointment in the agenda<\/li>\n<\/ul>\n<p>In addition, in the agenda, when creating a slot, the processing time is displayed next to each purpose of visit.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Purpose-duration.webp\" itemprop=\"contentUrl\" data-size=\"1919x957\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 283'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Purpose-duration-568x283.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Purpose-duration-568x283.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"283\"\n                      alt=\"Purpose duration\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-right\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"2\">Purpose of visit: visitor journey defined before arrival<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>You can indicate whether a visitor with an appointment must go through a service <span style=\"text-decoration: underline;\">BEFORE<\/span> being able to be received for his appointment.<br \/>\nTo do this, you must:<\/p>\n<ol>\n<li>Define one or more purpose of the &#8220;Journey&#8221; type in the administration module.<\/li>\n<li>Before the appointment (in the pre-processing phase), a user edits the appointment via the visits database or the agenda. If necessary, he can define a prior purpose by choosing from the &#8220;journey&#8221; type purposes.<\/li>\n<li>On the day of the appointment, if a prior purpose is defined, when he identify himself (on the kiosk, reception or via the smartphone) the visitor will be directed to this purpose before being able to be called for his appointment.<\/li>\n<\/ol>\n<p>NB: information purposes are now also a type of purpose.<br \/>\nNB2: it is not possible to modify the type of a purpose once it has been created.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Journey-purpose.webp\" itemprop=\"contentUrl\" data-size=\"1919x953\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Journey-purpose-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Journey-purpose-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"Journey purpose\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Prior-purpose-agenda-1.webp\" itemprop=\"contentUrl\" data-size=\"1920x954\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Prior-purpose-agenda-1-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2025\/01\/Prior-purpose-agenda-1-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"Prior purpose agenda 1\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"3\">Other new features<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p><span style=\"text-decoration: underline;\"><strong>Visitor database<\/strong><\/span><\/p>\n<ul>\n<li>Deleting the visit database 1<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Ergonomics<\/span><\/strong><\/p>\n<ul>\n<li>Modification of the Orion edition components on the Agenda and Orion Survey<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Internal email<\/span><\/strong><\/p>\n<ul>\n<li>Orion sends internal emails (connection, alerts, statistics report), even if the box &#8220;Do not send visitor emails by Orion&#8221; is checked<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Automatic closing of interviews<\/span><\/strong><\/p>\n<ul>\n<li>Interviews are automatically closed and changed to &#8220;No-show&#8221; at midnight (location time), unless the site is operating 24\/7<\/li>\n<\/ul>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"4\">Bug fixes &#038; performance improvements<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p><strong><span style=\"text-decoration: underline;\">Administration<\/span><\/strong><\/p>\n<ul>\n<li>Correction of the list of users in the administration module on Firefox<\/li>\n<li>Keep the &#8220;Satisfaction surveys&#8221; option when ESII modifies the account information<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Data<\/span><\/strong><\/p>\n<ul>\n<li>In the csv export of visits, corrections of errors in certain cases on the columns &#8220;date&#8221;, &#8220;time of 1st call&#8221;, &#8220;time of end of treatment&#8221;, &#8220;time of arrival&#8221;, &#8220;date of appointment&#8221;, &#8220;time of appointment&#8221;, and the column &#8220;Planned time&#8221; is renamed &#8220;Time of appointment&#8221;<\/li>\n<li>Correct assignment of the field &#8220;Taken by&#8221; even when going through the appointment making module<\/li>\n<li>Correction of the display of the pie chart of the purposes in the analytics module<\/li>\n<li>Correction of the export of visits to the Orion BI module<br \/>\nIn the csv export of events, display of the code and the name of the location even if it is deleted (not retroactive, only users at the level &#8220;All sites&#8221; can see them)<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Reception<\/span><\/strong><\/p>\n<ul>\n<li>Correct display of the type of ticket if SMS ticket from the reception module<\/li>\n<li>Keep the disability status even if entered after other fields<\/li>\n<li>Error correction if F5 is pressed during an interview with an appointment<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Multi-reception<\/span><\/strong><\/p>\n<ul>\n<li>Add missing translations<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>Agenda<\/strong><\/span><\/p>\n<ul>\n<li>Correct sorting by date in the history<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Events<\/span><\/strong><\/p>\n<ul>\n<li>Management if more than 10,000 registrants for an event<\/li>\n<li>No longer bring up a topic for which there is no event scheduled<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Appointment making<\/span><\/strong><\/p>\n<ul>\n<li>Do not choose the location if the configuration only allows telephone or video appointments<\/li>\n<li>Keep customization when launching the video<\/li>\n<li>Correct sorting of locations in the selection window with or without the &#8220;postal code&#8221; parameter<\/li>\n<li>No blocking in case of an appointment purpose open 7 days a week<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Kiosk<\/span><\/strong><\/p>\n<ul>\n<li>Modification of the texts of the kiosk buttons on the waiting time information screen<\/li>\n<li>The disability indication button works in generic disability mode and without a home page<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">LCD POE<\/span><\/strong><\/p>\n<ul>\n<li>The display font is reduced during the call<\/li>\n<\/ul>\n<p><strong><span style=\"text-decoration: underline;\">Messages<\/span><\/strong><\/p>\n<ul>\n<li>Improved rendering of the button in the email that the visitor receives when a slot becomes available<\/li>\n<li>Removal of the inopportune line break in the SMS signature<\/li>\n<\/ul>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p><\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Release on January 28, 2025<\/p>\n","protected":false},"author":2,"featured_media":25947,"parent":8576,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"activity":[],"class_list":["post-25941","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages\/25941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/comments?post=25941"}],"version-history":[{"count":0,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages\/25941\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages\/8576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media\/25947"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=25941"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=25941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}