{"id":21992,"date":"2024-01-11T12:18:56","date_gmt":"2024-01-11T11:18:56","guid":{"rendered":"https:\/\/www.esii.com\/?page_id=21992"},"modified":"2024-01-12T12:18:19","modified_gmt":"2024-01-12T11:18:19","slug":"newsletter-orion-8-4","status":"publish","type":"page","link":"https:\/\/www.esii.com\/en\/newsletter-orion-en\/newsletter-orion-8-4\/","title":{"rendered":"Newsletter Orion 8.4"},"content":{"rendered":"<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--list\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\"><ul>\n                                <li>\n<li><a href=\"#1\">Drive-through ordering: order delivery to a given location<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#2\">Single line queuing: manage several checkouts from a smartphone<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#3\">Agenda : two-way Outlook synchronization<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#4\">Multi-files : finer calculation of duration if a visitor comes for several files<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#5\">Impending call: SMS sent X minutes before scheduled call<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#6\">Agenda: color display mode setting<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#7\">Equipments supervision<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#8\">Other new features<\/a><\/li>\n<\/li>\n                                <li>\n<li><a href=\"#9\">Bugs fixes &amp; performance improvements<\/a><\/li>\n<\/li>\n                        <\/ul><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--textimage image-right\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"1\">Drive-through ordering: order delivery to a given location<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>Customers can now indicate where they are (checkout, parking space, etc.) in order for a picker to deliver their order.<\/p>\n<p>Several types of message are possible:<\/p>\n<ul>\n<li>Information: order acknowledgement message.<\/li>\n<li>Link to indicate arrival: the customer receives a link to indicate that he is there to pick up his order.<\/li>\n<li>Delivery location link: the customer receives a link enabling him to indicate the delivery location where he is.<\/li>\n<\/ul>\n<p>Available delivery points can be configured in the &#8220;Delivery locations&#8221; tab, in the &#8220;Picking&#8221; menu.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\">Use case :<\/span><\/p>\n<ol>\n<li>When the order is ready, a message (SMS or email) is sent to the customer with a link to indicate its arrival.<\/li>\n<li>The customer clicks on the link and is taken to the delivery location selection screen.<\/li>\n<li>The customer chooses the delivery location.<\/li>\n<li>The order automatically changes status to &#8220;To be collected&#8221; in the Picking module, and a sound is emitted to alert the picker. The customer can change the delivery location using the &#8220;Change location&#8221; button.<\/li>\n<li>Once the order has been delivered, the picker changes its status to &#8220;Delivered&#8221; in the Picking module.<\/li>\n<\/ol>\n<p>If the customer clicks on the link again, he will be taken to the &#8220;Order delivered&#8221; screen.<br \/>\nThe current method of simply indicating arrival has been retained, but with the new design.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-FR.webp\" itemprop=\"contentUrl\" data-size=\"1918x952\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-FR-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-FR-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-2-1-FR-2.webp\" itemprop=\"contentUrl\" data-size=\"230x500\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 230 500'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-2-1-FR-2.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-2-1-FR-2.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"230\"\n                      height=\"500\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-2-FR-2.webp\" itemprop=\"contentUrl\" data-size=\"224x500\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 224 500'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-2-FR-2.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-2-FR-2.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"224\"\n                      height=\"500\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-3-FR-1.webp\" itemprop=\"contentUrl\" data-size=\"225x500\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 225 500'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-3-FR-1.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-3-FR-1.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"225\"\n                      height=\"500\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-4-FR-2.webp\" itemprop=\"contentUrl\" data-size=\"225x500\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 225 500'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-4-FR-2.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Picking-4-FR-2.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"225\"\n                      height=\"500\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"2\">Single line queuing: manage multiple checkouts from a single smartphone<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>For &#8220;single-line&#8221; type workstations, a new module available via the &#8220;Reception&#8221; menu enables to manage several checkouts at once.<\/p>\n<p>After selecting a location and a group of workstations, the status of all workstations in the group is displayed at a glance.<\/p>\n<p>One click connects the checkout and calls the next customer. Stopping the call and switching to an interview is done automatically.<\/p>\n<p>When a store opens, for example, all workstations in the group can be opened at once.<\/p>\n<p>If required, you can also close a specific checkout.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-FR.webp\" itemprop=\"contentUrl\" data-size=\"1580x952\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 342'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-FR-568x342.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-FR-568x342.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"342\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-postes-FR.webp\" itemprop=\"contentUrl\" data-size=\"1918x953\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-postes-FR-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-postes-FR-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-bouton-selection-FR.webp\" itemprop=\"contentUrl\" data-size=\"1919x953\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-bouton-selection-FR-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-bouton-selection-FR-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-bouton-selection-2-FR.webp\" itemprop=\"contentUrl\" data-size=\"1920x953\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-bouton-selection-2-FR-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Multi-reception-bouton-selection-2-FR-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-right\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"3\">Agenda : two-way Outlook synchronization<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>Orion&#8217;s agenda can now be synchronized with Outlook.<\/p>\n<p>To activate synchronization, enter the synchronization information in the &#8220;Outlook&#8221; tab of the &#8220;Organization&#8221; menu (Administration module). Synchronization works only if you use Exchange Online.<\/p>\n<p><strong>Matching activity types<\/strong><\/p>\n<ul>\n<li>Appointments booked in Outlook are displayed as &#8220;Outlook activity&#8221; in the Orion agenda-&gt; if these slots are on a time slot, they are blocked.<\/li>\n<li>Appointments booked in Orion are displayed as &#8220;Meetings&#8221; in Outlook, with the visitor with whom the appointment is booked as the participant.<\/li>\n<li>Activities set up in Orion appear in Outlook as &#8220;Appointments&#8221; with the activity label.<\/li>\n<li>Events scheduled in Orion are displayed as &#8220;Meetings&#8221; in Outlook. The Outlook label contains the name of the event + the event filling (e.g. Workshop 3\/100).<\/li>\n<li>Time slots set in Orion are not sent back to Outlook, as they do not block the agent.<\/li>\n<\/ul>\n<p>Synchronization time depends on exchange, usually a few seconds. You&#8217;ll need to refresh your agenda to take it into account.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"4\">Multi-files : finer calculation of duration if a visitor comes for several files<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>To better reflect the reality of processing times, a new parameter &#8220;Additional duration per quantity&#8221; has been created. This time is added to the basic time of the purpose (when the maximum quantity is higher than 1).<\/p>\n<p>At the release of Orion 8.4, by default the additional duration per quantity will be the same as the purpose&#8217;s basic duration.<\/p>\n<p>At purpose creation, the default value is 0.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Duree-motif-FR.webp\" itemprop=\"contentUrl\" data-size=\"1919x952\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Duree-motif-FR-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Duree-motif-FR-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-right\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"5\">Impending call: SMS sent X minutes before scheduled call<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>Possibility of sending an SMS to inform of impending call regardless of the type of ticket selected.<\/p>\n<p>Settings are made per site, via the &#8220;Reception&#8221; tab of the selected site.<\/p>\n<p>It is possible to send an impending call SMS and a call SMS for each type of ticket taken.<br \/>\nA new setting allows you not to send an impending call SMS if the waiting time is less than X minutes.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Appel-imminent.webp\" itemprop=\"contentUrl\" data-size=\"1919x954\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 282'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Appel-imminent-568x282.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Appel-imminent-568x282.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"282\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"6\">Agenda: color display mode setting<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>In the agenda, you can set the color in which appointments are displayed:<\/p>\n<ul>\n<li>according to their status<\/li>\n<li>according to the color of the first appointment purpose<\/li>\n<\/ul>\n<p>The display of slot colors can also be configured:<\/p>\n<ul>\n<li>according to mode (current case)<\/li>\n<li>according to purpose<\/li>\n<li>according to configuration<\/li>\n<\/ul>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Agenda-couleurs-FR-e1705057944103.webp\" itemprop=\"contentUrl\" data-size=\"166x500\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 166 500'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Agenda-couleurs-FR-e1705057944103.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Agenda-couleurs-FR-e1705057944103.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"166\"\n                      height=\"500\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-right\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"7\">Equipments supervision<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p>A new module lets you check the status and firmware version of ESII equipments.<\/p>\n<p>A search bar makes it easy to find a particular equipment.<\/p>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Supervision-FR.webp\" itemprop=\"contentUrl\" data-size=\"1537x954\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 353'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Supervision-FR-568x353.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Supervision-FR-568x353.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"353\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"8\">Other new features<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p><strong>Kiosk<\/strong><\/p>\n<ul>\n<li>The phygital mode is available on the new kiosk ergonomics.<br \/>\nThe information sent by the agent is displayed in a white frame below or beside the screen, depending on its orientation.<\/li>\n<li>The format of the date of birth on the kiosk is taken into account depending on the country.<\/li>\n<\/ul>\n<p><strong>Video<\/strong><\/p>\n<ul>\n<li>Synthesis voices change following a version upgrade.<br \/>\nNew voices will be automatically reassigned on migration.<\/li>\n<\/ul>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Phygital-e1705057966696.webp\" itemprop=\"contentUrl\" data-size=\"281x500\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 281 500'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Phygital-e1705057966696.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2024\/01\/Phygital-e1705057966696.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"281\"\n                      height=\"500\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"ps-block ps-block--textimage image-left\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n\n      <div class=\"ps-block__img\">\n        <figure class=\"lazy-image\">\n          <img loading=\"lazy\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 600 600'%3E%3C\/svg%3E\"\n               data-src=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png\"\n               data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2022\/03\/pixel.png 600w\"\n               sizes=\"auto, 600px\"\n               alt=\"\"\n               width=\"600\"\n               height=\"600\"\n          >\n        <\/figure>\n      <\/div>\n\n      <div class=\"ps-block__body\">\n                          <h4 class=\"ps-block__title\"><span id=\"9\">Bugs fixes &#038; performance improvements<\/span><\/h4>\n                          <div class=\"ps-block__text\">\n            <p><strong>Kiosk<\/strong><\/p>\n<ul>\n<li>Hungarian translation<\/li>\n<li>Good management of timer for automatic return to home page on groups of purposes\/purposes selection pages<\/li>\n<\/ul>\n<p><strong>Agenda<\/strong><\/p>\n<ul>\n<li>Removal of confirmation pop-up when tab is closed<\/li>\n<li>Possibility of modifying an appointment on the agenda for a user without an agenda<\/li>\n<li>Automatically canceled appointments are now correctly archived<\/li>\n<li>Good handling of purpose duration modification<\/li>\n<\/ul>\n<p><strong>Messages<\/strong><\/p>\n<ul>\n<li>Correct subject line on home appointment cancellation emails<\/li>\n<li>Improved counting of remaining emails<\/li>\n<li>SMS sent if area code different from default if authorized<\/li>\n<\/ul>\n<p><strong>Events<\/strong><\/p>\n<ul>\n<li>Corrected a problem where the number of registrants on periodic events was incorrectly displayed<\/li>\n<\/ul>\n<p><strong>Administration<\/strong><\/p>\n<ul>\n<li>Kiosk QRCode option no longer appears when creating equipment<\/li>\n<\/ul>\n<p><strong>Appointment making<\/strong><\/p>\n<ul>\n<li>Added a &#8220;noDynamicResize=true&#8221; parameter to be set when the module is integrated into an iFrame, to avoid untimely resizing<\/li>\n<\/ul>\n<p><strong>Statistics<\/strong><\/p>\n<ul>\n<li>PDF export works even if purposes names are identical<\/li>\n<li>Increased visible size of purpose labels in PDF export for indicator<\/li>\n<\/ul>\n\n          <\/div>\n                      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Release on January 23, 2024<\/p>\n","protected":false},"author":2,"featured_media":22067,"parent":8576,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"activity":[],"class_list":["post-21992","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages\/21992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/comments?post=21992"}],"version-history":[{"count":0,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages\/21992\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/pages\/8576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media\/22067"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=21992"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=21992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}