{"id":6660,"date":"2021-05-06T13:58:00","date_gmt":"2021-05-06T11:58:00","guid":{"rendered":"https:\/\/www.esii.com\/blog\/la-mairie-de-miramas-renouvelle-sa-confiance-a-esii\/"},"modified":"2022-02-22T12:28:20","modified_gmt":"2022-02-22T11:28:20","slug":"miramas-city-hall","status":"publish","type":"article","link":"https:\/\/www.esii.com\/en\/blog\/miramas-city-hall\/","title":{"rendered":"Miramas City Hall renew its confidence in ESII"},"content":{"rendered":"
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Context<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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Miramas is a city located in the south of France of 26,000 inhabitants. The local council started the process to be entitled the\u00a0Qualiville standard<\/a>\u00a0that validates the efforts made regarding the relationship with the citizens. This standard has a whole section about the reception of the citizens and the information given about the wait in the city hall. Naturally, the City Hall asked ESII to install its solution to the \u201cServices House\u201d to access to the Community & Social Actions Association.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Now, 2 other services of the City Hall are installed: the first one is in the same place, the Children & Young Adults Service and the second one in the City Hall, the Population Service. So, the solution eSirius\u2122 manages now these 3 installations in a centralized way on the same server.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Installation<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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These 2 new installations have each a\u00a0Keo\u2122 kiosk<\/a>\u00a0that allows, thanks to its scenario, to welcome the citizens with or without an appointment.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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2 video screens display the call of the next citizen through an office to meet an employee qualified to answer the request.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Moreover, 26 new reception desks have been added to the eSirius\u2122 solution so that each employee can call the next citizen.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Benefits<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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The ESII\u2019s solutions can be easily adapted to the customers according to their new needs. So, this City Hall can improve its existing solution in order to meet the commitments of the Qualiville standard about citizens reception and wait information.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n

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Context Miramas is a city located in the south of France of 26,000 inhabitants. The local council started the process to be entitled the\u00a0Qualiville standard\u00a0that validates the efforts made regarding the relationship with the citizens. This standard has a whole section about the reception of the citizens and the information given about the wait in […]<\/p>\n","protected":false},"featured_media":2218,"template":"","activity":[23],"client":[],"class_list":["post-6660","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article\/6660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media\/2218"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=6660"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=6660"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/client?post=6660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}