{"id":30887,"date":"2026-07-09T13:59:25","date_gmt":"2026-07-09T11:59:25","guid":{"rendered":"https:\/\/www.esii.com\/?post_type=article&p=30887"},"modified":"2026-07-09T14:07:37","modified_gmt":"2026-07-09T12:07:37","slug":"nova-puma-store-netherlands","status":"publish","type":"article","link":"https:\/\/www.esii.com\/en\/blog\/nova-puma-store-netherlands\/","title":{"rendered":"Nova deployed in a PUMA store in the Netherlands"},"content":{"rendered":"
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ESII continues its international journey<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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ESII continues its international development with a new installation completed in the Netherlands by our partner The Led Wall<\/a><\/strong>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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This project concerns a Puma store<\/strong>, an international sports brand known for its footwear, apparel and accessories collections. In a retail environment, organizing the checkout<\/strong> flow plays a key role in the customer experience: waiting times must be clear and kept as short as possible, especially during peak periods.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Single-line with Nova<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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To support this store, the chosen solution was eZQ\u2122<\/strong>, powered by Nova<\/strong>, ESII\u2019s on-premises queue management solution<\/a>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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The installation organizes the checkout area with a single-line queue<\/strong>, guiding customers to the available checkout counter through video screens. In total, 10 checkout counters<\/strong> are equipped with call buttons enabling staff to call the next customer.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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A well-managed customer experience<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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With Nova, the Puma store benefits from a solution that is easy to deploy<\/strong>, simple to use and adapted to its needs. The waiting experience is clearly managed through screens that display a clear and reassuring message.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Single-line queue management at checkout<\/strong> has already proven its value:<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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