{"id":29443,"date":"2026-02-12T12:04:13","date_gmt":"2026-02-12T11:04:13","guid":{"rendered":"https:\/\/www.esii.com\/?post_type=article&#038;p=29443"},"modified":"2026-02-12T14:24:58","modified_gmt":"2026-02-12T13:24:58","slug":"dmv-yellowknife-esii-orion","status":"publish","type":"article","link":"https:\/\/www.esii.com\/en\/blog\/dmv-yellowknife-esii-orion\/","title":{"rendered":"DMV Yellowknife: ESII\u2019s Northernmost Installation in the World"},"content":{"rendered":"<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Context<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p>In Yellowknife, located in Canada\u2019s Northwest Territories, it is not uncommon to see the Northern Lights\u2014and, more rarely, a polar bear. What is now just as common, however, is checking in with <strong>Orion<\/strong> at the <a href=\"https:\/\/www.idmv.inf.gov.nt.ca\/Help\/Driver-and-Vehicle-Offices\" target=\"_blank\" rel=\"noreferrer noopener\">Department of Motor Vehicles<\/a> (DMV).<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p>The <strong>DMV in Yellowknife<\/strong> serves residents for driver\u2019s licenses, vehicle registrations, and identification cards. In a vast territory subject to demanding weather conditions, service continuity and reliability are essential.<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p>The DMV of Yellowknife selected the <strong><a href=\"\/en\/your-needs\/queue-management-system\/\">Orion queue management solution<\/a><\/strong>, combined with:<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--list\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\"><ul>\n                                <li>\n<li>The <strong>Keo\u2122 interactive kiosk<\/strong><\/li>\n<\/li>\n                                <li>\n<li>The <strong>Orion Appointments<\/strong> online booking solution<\/li>\n<\/li>\n                                <li>\n<li><strong>Display screens<\/strong> used for communication and number calling<\/li>\n<\/li>\n                        <\/ul><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Testimonial<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p>&#8220;<em>We chose ESII because of the cost of the other provider and the help desk. If we required help, it was just a 1-800 number, and most likely no one could help right away. Also, the first meeting with ESII and Fred was a <strong>great and good experience<\/strong>.<\/em><\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p><em>The Orion solution <strong>addressed our needs<\/strong> thanks to a way <strong>better cost<\/strong> and <strong>easy access to help<\/strong> when needed. The system is also <strong>easy to use<\/strong>, and we have a <strong>lot more access to stuff <\/strong>we can do on our end.<\/em><\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p><em>The benefits are: <strong>easier to use<\/strong> in the back and <strong>no service interruption<\/strong> with communication on the screen in the office. Also, <strong>clients find it easier to book online<\/strong> now.<\/em>&#8220;<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p>Cindy Radford, Manager, Licensing and Administration, DMV Yellowknife.<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--heading\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<h2 class=\"wp-block-heading\">Benefits<\/h2>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--paragraph\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"ps-block__body\">\n          <div class=\"ps-block__item\">\n            \n<p>The Orion solution convinced the DMV Yellowknife teams thanks to its <strong>competitive pricing<\/strong>, its features that enable a <strong>tailored reception experience<\/strong>, and its <strong>responsive, reliable support<\/strong>.<\/p>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"ps-block ps-block--masonry js-photoswipe\">\n  <div class=\"ps-block__container\">\n    <div class=\"ps-block__grid\">\n      <div class=\"ps-block__content\">\n        <div class=\"masonry js-masonry\">\n          <div class=\"js-grid-sizer\"><\/div>\n          <div class=\"js-gutter-sizer\"><\/div>\n\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-keo-twana.webp\" itemprop=\"contentUrl\" data-size=\"393x900\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 393 900'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-keo-twana.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-keo-twana.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"393\"\n                      height=\"900\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-attente-ecran-appel.webp\" itemprop=\"contentUrl\" data-size=\"755x444\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 334'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-attente-ecran-appel-568x334.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-attente-ecran-appel-568x334.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"334\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                      <div class=\"masonry-item js-grid-item\">\n                          <div class=\"masonry-item__thumb\">\n                <figure itemprop=\"associatedMedia\" itemscope itemtype=\"http:\/\/schema.org\/ImageObject\">\n                  <a href=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-attente-ecran-orion.webp\" itemprop=\"contentUrl\" data-size=\"900x806\" class=\"lazy-image\">\n                    <img loading=\"lazy\" decoding=\"async\"\n                      src=\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 568 509'%3E%3C\/svg%3E\"\n                      data-src=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-attente-ecran-orion-568x509.webp\"\n                      data-srcset=\"https:\/\/www.esii.com\/app\/uploads\/2026\/02\/DMV-Yellowknife-attente-ecran-orion-568x509.webp 568w\"\n                      sizes=\"auto, 568px\"\n                      width=\"568\"\n                      height=\"509\"\n                      alt=\"\"\n                      itemprop=\"thumbnail\"\n                    >\n                                      <\/a>\n                <\/figure>\n              <\/div>\n                        <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Context In Yellowknife, located in Canada\u2019s Northwest Territories, it is not uncommon to see the Northern Lights\u2014and, more rarely, a polar bear. What is now just as common, however, is checking in with Orion at the Department of Motor Vehicles (DMV). The DMV in Yellowknife serves residents for driver\u2019s licenses, vehicle registrations, and identification cards. [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","activity":[23],"client":[739],"class_list":["post-29443","article","type-article","status-publish","hentry","client-dmv-yellowknife-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article\/29443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=29443"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=29443"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/client?post=29443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}