{"id":29106,"date":"2026-01-08T15:38:16","date_gmt":"2026-01-08T14:38:16","guid":{"rendered":"https:\/\/www.esii.com\/blog\/ayuntamiento-motril-quiosco-stela\/"},"modified":"2026-01-08T16:20:08","modified_gmt":"2026-01-08T15:20:08","slug":"city-motril-kiosk-stela","status":"publish","type":"article","link":"https:\/\/www.esii.com\/en\/blog\/city-motril-kiosk-stela\/","title":{"rendered":"The City of Motril (Spain) Selects the Stela Kiosk"},"content":{"rendered":"
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Located in the province of Granada, in Andalusia, the city of Motril<\/strong> has a population of just under 60,000 residents<\/strong>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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In order to ensure a consistent reception experience<\/strong> for all citizens visiting its facilities, the City Hall undertook a modernization of its public reception services<\/strong>, with the support of ESII Ib\u00e9rica<\/strong>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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The City of Motril chose to deploy the Orion queue management solution<\/strong> across its two public reception sites<\/strong>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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At both locations, citizens are welcomed by a Stela kiosk<\/strong>, allowing them to select the purpose of their visit or to identify themselves if they have a prior appointment<\/strong>. They are then directed to one of the service desks via a video call display<\/strong>.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Benefits<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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This setup provides a smooth and consistent reception experience<\/strong> for citizens, whether they arrive with or without an appointment.
The order of service is clear and transparent<\/strong>, preventing conflicts between walk-in visitors and those with appointments, and contributing to a calmer and more efficient reception environment.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Context Located in the province of Granada, in Andalusia, the city of Motril has a population of just under 60,000 residents. In order to ensure a consistent reception experience for all citizens visiting its facilities, the City Hall undertook a modernization of its public reception services, with the support of ESII Ib\u00e9rica. Solution The City […]<\/p>\n","protected":false},"featured_media":29082,"template":"","activity":[23],"client":[],"class_list":["post-29106","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article\/29106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media\/29082"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=29106"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=29106"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/client?post=29106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}