{"id":26831,"date":"2025-03-27T09:58:50","date_gmt":"2025-03-27T08:58:50","guid":{"rendered":"https:\/\/www.esii.com\/?post_type=article&p=26831"},"modified":"2025-03-27T09:59:09","modified_gmt":"2025-03-27T08:59:09","slug":"spanish-town-portugalete","status":"publish","type":"article","link":"https:\/\/www.esii.com\/en\/blog\/spanish-town-portugalete\/","title":{"rendered":"The Spanish town Portugalete improves citizen reception"},"content":{"rendered":"
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Context<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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The Portugalete City Hall, city of 45,285 inhabitants located in the autonomous community of Basque Country, wanted to improve citizen reception. The municipality was looking for a solution to better organize waiting times and streamline visitor flow.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Solution<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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To meet this need, two venues have been equipped with our Orion solution. Each site now features a Keo\u2122<\/a> touchscreen kiosk, allowing visitors to choose between a paper ticket or a digital ticket. Additionally, in the main facility, a call display directs visitors to their calling service point efficiently.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Benefits<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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Thanks to this installation, Portugalete City Hall benefits from:<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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  • Better organization of visitor flow<\/li>\n<\/li>\n
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  • Reduced waiting time<\/li>\n<\/li>\n
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  • A quieter and more comfortable waiting area<\/li>\n<\/li>\n <\/ul><\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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    With ESII, Portugalete offers its citizens a more modern and efficient service experience.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

    Context The Portugalete City Hall, city of 45,285 inhabitants located in the autonomous community of Basque Country, wanted to improve citizen reception. The municipality was looking for a solution to better organize waiting times and streamline visitor flow. Solution To meet this need, two venues have been equipped with our Orion solution. Each site now […]<\/p>\n","protected":false},"featured_media":26825,"template":"","activity":[23],"client":[],"class_list":["post-26831","article","type-article","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article\/26831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media\/26825"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=26831"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=26831"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/client?post=26831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}