{"id":17444,"date":"2023-02-23T11:59:11","date_gmt":"2023-02-23T10:59:11","guid":{"rendered":"https:\/\/www.esii.com\/?post_type=article&p=17444"},"modified":"2023-02-23T11:59:13","modified_gmt":"2023-02-23T10:59:13","slug":"testimonial-foirfouille-store-in-voiron","status":"publish","type":"article","link":"https:\/\/www.esii.com\/en\/blog\/testimonial-foirfouille-store-in-voiron\/","title":{"rendered":"Testimonial: Foir\u2019Fouille store in Voiron"},"content":{"rendered":"
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Context<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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In Voiron, the Foir\u2019Fouille store had been renovated to improve the customer experience. It remained a problem at checkout when customers didn\u2019t think to look behind them to see other possibly available checkouts. Misunderstanding, wait, stress, here you have a discouraging cocktail for a store that aims to improve its image.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Installation<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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To solve this problem, the store\u2019s management has selected the eZQ\u2122 solution allowing to gather the customers in a single line and to distribute them to one of the 5 checkouts by displaying the number of the checkout available on a LED display.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Testimonial<\/h2>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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“After the renovation of the store, we had a functioning problem at the checkouts. Customers were waiting in front of checkouts 1 and 2, but with their backs to checkouts 3, 4, 5 and 6. They didn’t turn around, couldn’t see the available checkouts.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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ESII offered us the solution of a kiosk with a LED display. When a checkout is available, the cashier calls the next customer using a callbox. Then, the screen displays to the customer the number of the checkout where he needs to go.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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The solution prevents the cashiers to yell in the store to indicate the checkout is available. There is no misunderstanding.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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For the customers, the solution is comforting. They don\u2019t have to search for an available checkout by looking right and left. They see a better organization, more care. We aren\u2019t here like at the market yelling \u201cWho\u2019s next?\u201d”<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Nicolas Ricard \u2013 Manager Foir\u2019Fouille Voiron<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Context In Voiron, the Foir\u2019Fouille store had been renovated to improve the customer experience. It remained a problem at checkout when customers didn\u2019t think to look behind them to see other possibly available checkouts. Misunderstanding, wait, stress, here you have a discouraging cocktail for a store that aims to improve its image. Installation To solve […]<\/p>\n","protected":false},"featured_media":0,"template":"","activity":[27],"client":[542],"class_list":["post-17444","article","type-article","status-publish","hentry","client-la-foirfouille-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article\/17444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/media?parent=17444"}],"wp:term":[{"taxonomy":"activity","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/activity?post=17444"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/www.esii.com\/en\/wp-json\/wp\/v2\/client?post=17444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}