Health sector

Improve your patients reception

We provide you with a global offer to improve patient care, better organize reception and thus optimize the time of the medical and administrative teams. We secure and make patient journey more efficient by simplifying collaboration between all players through interoperability.

health
  • Independent admission solution
  • Optimization of equipment and resources
  • Regulate flows via appointments
  • HL7 compliant
  • Interoperability HIS
Used by:
  • pharmacie bandel logo
  • centre hospitalier avignon logo
  • ASZ aalst logo belgiue
  • hopitaux universitaire geneve logo
twana xl

Pre-admission kiosk

Ease the admission of your patients thanks to our self-service pre-admission kiosk. Its many features make it the perfect kiosk for independent admission and enable to free your staff to perform tasks with greater added value.

patient journey

Patient journey

Our patient journey solution facilitates reception, direction and patient flow, all along of its medical steps, in hospitals and clinics.

pharmacy esii

Reception in pharmacy

ESII solutions reduce waiting and speed up check-out process in pharmacies. Modern and innovative solutions to improve patient reception, optimize staff management and generate additional sales.

labo esii

Reception in medical labs

Easily organize waiting in your laboratory to increase patient satisfaction and ease working conditions.

Digital transformation solutions for health facilities

Our solutions make patient care and follow-up processes more efficient, allowing you to refocus on the quality of care. Our interoperable HDS platform is completely adapted to medical structures. Installed all over the world, our solutions welcome thousands of patients every day in clinics and hospitals, health centers, medical laboratories, radiology centers, pharmacies…

+600
Hospitals and clinics equipped worldwide
+300
Pharmacies using our solutions
+100
Medical laboratories adopting virtual queuing by ESII

Interoperability of our solutions

For many years, we have been working with several health software publishers to make our solutions interoperable for a smooth and global patient journey.

We have carried out numerous interfaces so that our solutions can automate patient direction and their admission, including integrations with patient portals.

Our solutions are HL7 compliant and interoperable with all information systems to :

  • Retrieve and identify appointments
  • Declare the arrival and direct the patient
  • Display waiting times

Global solutions so that information is accessible to all the care staff in order to improve the quality of care.

Our customers talk about it

  • Hospital of Avignon France
    « We use the queue management solution to supervise all reception activity, both from the point of view of  the quality… »
  • ASZ Aalst Belgium
    « Following the installation of 7 kiosks in the 3 sites of the ASZ Aalst Hospital, the queue lines at the… »
  • Bandel pharmacy France
    « We had been waiting impatiently for this queue management system, which corresponds with the concept we had in mind for… »
  • Synlab Spain
    « The General Lab blood extraction center needs to organize an average daily flow of 450 blood extractions and 200 analyzes… »

We use the queue management solution to supervise all reception activity, both from the point of view of  the quality of admonistrative management of the patient (waiting time by type of flow monitored in real time, monthly dashborads, etc) and the management of reception teams (distribution of workload, organization of schedules depending on flows, etc).

In a joint work, ESII and our software editor have installed in a few months a reception with kiosk for outpatients which supports in autonomy 20% of the external flow now.

For the reception staff, the kiosks lighten the pressure during peak traffic and allow to make patients reception interview in better conditions, for which a human intervention and an expertise is needed. The working conditions are therefore improved.

Hospital of Avignon France
Michaël DE BLOCK Head of IT

Following the installation of 7 kiosks in the 3 sites of the ASZ Aalst Hospital, the queue lines at the counters have considerably decreased (more than 50%).

The collaboration after the installation is going very well and the services offered exceed our expectations.

The benefits of these admission kiosks are:

  • Easy: you simply have to follow the instructions on the touchscreen
  • Secure: the identification is made by an electronic ID card
  • Fast: no need to wait at the reception
  • Availability: 24/7
ASZ Aalst Belgium
Joeri DOOREMONT IT service, ASZ Aalst hospital

We had been waiting impatiently for this queue management system, which corresponds with the concept we had in mind for our pharmacy.

This system frees up not only our patients but also our staff, which we had not anticipated. The staff is delighted as this allowed them to gain control of the queue unlike what we previously had in place from the start.

This system seems to be better than using standard tickets in reducing waiting time, and of course much more ‘’transparent’’ a technology.

Bandel pharmacy France
Marion BARDONNET-BANDEL Pharmacie Bandel, Lyon

The General Lab blood extraction center needs to organize an average daily flow of 450 blood extractions and 200 analyzes collections. The queuing system provided by ESII has allowed us in recent years to ensure the management of all existing flows, keeping the same sequence number for data recording and blood collection, demonstrating also to be a reliable and robust system.

Synlab Spain
David ESTRADA Office manager, Laboratorio Central de Barcelona

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