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24.09.20 Public Sector

Testimonial of the city of Villajoyosa – Spain

RDV à Vilajoiosa

As we wrote it few weeks ago, the city of Villajoyosa in Spain receives, since the beginning of the Covid-19 outbreak, the citizens with our online appointment solution Orion. Here are two testimonials:

“We needed to offer an online appointment solution to our visitors. The ESII’s solution has adapted perfectly to our needs and to the particularities of our service. The citizens have a quick and easy access to the appointment module. For our staff, management of the calendar has been greatly improved.”
María José Mata, Social care department coordinator

“We had a problem of citizens gathering at certain moments of the day. We see now a decrease of the waiting time and a better efficiency of our service. The ESII’s solution decreases stress of our staff by allowing a better work organization”.
Carmen Aznar, Citizen relation department manager.

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