Optimize the customer journey and experience in your store
Customer behavior is constantly changing and that is why we have designed innovative solutions that optimize the in-store customer journey.
At ESII, we understand how your customers buy, but especially what really upsets them. That is why our solutions create an improved customer experience in your store. Whatever your retail space (boutique, store, telecoms outlet, etc.), our customer journey solution meets your needs and offers a high-quality service for your customers.
These solutions can also apply for telecoms stores. Many brands have recently tested out and approved these solutions: Nespresso, EDF, SFR, Orange Spain, Ooredoo, etc.
- Greater customer satisfaction
- Reduced number of aborted waits
- Increased sales
- Higher efficiency of sales teams