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23.12.15 Public Sector

Sète City Hall New Appointment Service

ESII équipe la Mairie de Sète
In order to facilitate citizens’ administrative procedures, Sète City Hall has recently offered appointment reception. It is ESII’s eAppointment appointment scheduling solution that was selected. 
 
When visitors want to get their biometric passport, they are invited to schedule an appointment directly on the city’s website. Then, they select the day and time slot they want. Once their contact details entered, they just need to confirm the appointment. A confirmation e-mail with an appointment code is automatically sent to them. In case of unexpected event, they can cancel or edit their appointment whenever they want. As for the City Hall, the appointments are directly integrated to the service planning. 
 
With online appointment booking, the user not longer needs to go to the City Hall to book an appointment. They select the day and time that suit them best online, and can quickly get their passport.  
 
 
ESII rendez-vous Mairie de Sète

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