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19.04.13 Public Sector

Reception By Appointment at Toulouse City Hall

ESII Toulouse City Hall
Already equipped with ESII’s solutions, the Toulouse City Hall upgrades its reception management tool and now offers services by appointment (also available for the local city halls).
 
The Toulouse City Hall decided to install the eSirius™ reception management solution. As soon as he/she arrives and if he/she scheduled an appointment on the city hall’s website (or by phone), the user identifies himself/herself on the DISEO™ touchscreen dispenser located at the entrance.
 
Two LCD screens display calls and dynamic communication (cultural information, opening hours, etc.) in the waiting area. At the reception, another screen indicates waiting conditions in real time per service (Passport, ID, etc.).
 
With this solution, the Toulouse City Hall has modernized its reception. Users can make appointments online (time saving) and are better informed about waiting conditions.

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