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13.03.14 Healthcare

The Mayol Pharmacy Improves Its Customer Reception

ESII equips Mayol Pharmacy
Customers of the Mayol pharmacy (France) now are better received thanks to the ESII solutions.
 
When they arrive at the pharmacy, customers identify themselves on the self-service DISEO™ touch screen dispenser, which provides them with a call ticket. After that, customers are free to keep moving around in the pharmacy. When it is their turn, an LED display calls the next customer and indicates the calling counter.
 
The reception management solution eGestat™ was set up to drive all the installed hardware. Waiting conditions are improved, customers are more relaxed and resource management is optimized.
 
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