Patient reception management in healthcare

Reception in laboratories

ESII's reception solutions allow you to better manage your patients by differentiating them according to their visit purpose.

We offer various systems that can adapt to your needs. Our hardware solutions (touchscreen ticket dispensers, interactive kiosks, call displays) are controlled by one of our programs (eTurn™, eGestat™, eSirius™).

Our medical laboratory reception software allows you to direct patients automatically, to better manage flows and thus avoid conflicts related to queuing order, while respecting the confidentiality of consultationsStatistical feedback about your reception conditions also allows you to organize and optimize your resources in real time.

Our solutions are complementary and modular, contact us for a customized quotation.

ESII benefitsBenefits:

  • Analyze your reception quality indicators (waiting times, flow, etc.).
  • Reduce stress
  • Guarantee confidentiality
  • Direct patients to the right office in an automatic way
  • Supervise your reception in real time


use case laboratory


For laboratories wanting to take their first steps in this area, the Pack Start has been specially created. It allows you to reduce the real and perceived waiting times, to supervise your reception in real time and to improve your patient flows. Click here to find out more.

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