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06.01.17 Public Sector

The Bibliothèque Nationale de France Dematerializes Its Waiting Lines

ESII equips BnF
The Bibliothèque nationale de France (BnF – French National Library) gathers seven libraries and receives over one million visitors each year. After having equipped the François-Mitterrand site, ESII has installed its solutions at the Richelieu library.
When they arrive, visitors select the service they want on the DISEO™ touch screen ticket dispenser. They have a ticket with call number and go to the waiting area. A video screen broadcasts calls and communication dedicated to the BnF news.  
The eGestat™ queue management software drives the whole solution.
Thus, the BnF dematerializes its waiting lines and visitors are attended in better conditions
Distributeur tickets DISEO BnF

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