25.03.15 Healthcare

A better managed reception at the Paul Strauss Hospital

The Paul Strauss Hospital in Strasbourg has over 140 beds for its patients. With more than 1,300 surgeries performed each year it was essential to find a solution to better manage patient reception and it is the expertise of ESII that has been trusted.

When they arrive the patients identify themselves on the self-service Diseo touch screen dispenser. They receive a call ticket and are invited to sit down in the waiting room. They are notified when it is their turn thanks to a screen broadcasting communication and calls. The eGestat ™ queue management solution allows to monitor all the hardware installed and provides statistical data to better manage resources.

This solution has improved waiting conditions and has optimized staff management.

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