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18.02.13 Retail

" XXL size " for ESII

ESII equips XXL stores
The sports retailer XXL, present in Norway and Sweden, used the ESII’s know-how to better receive its customers.
 
The retailer selected the eGestat™ solution to enable its store managers to optimally deal with clients reception. The eStat™ module was also installed to analyze the reception data and efficiently distribute resources according to visitor flows.
 
A DISEO™ ticket dispenser was positioned at the store entrance: customers can enter their inquiry. They are then directed to the adequate department and are informed about waiting conditions on their ticket. An electronic display calls them by their number.
 
With the ESII solutions, customer service is improved and sales people work in better conditions.

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